## Knowledge base

### Direct Mail Basics with optilyz

- Welcome to optilyz
- Use cases and case studies
- Who uses optilyz?
- optilyz plans
- Benefits of direct mail automation

### Marketing Cloud Integrations

- Getting Started
- Finding your API key
- API Documentation
- ActiveCampaign
- Apteco

### Emarsys

- Emarsys
- Emarsys: Offline Mail Opt-In - Who can I write to by direct mail?
- Emarsys
- Vouchers in Emarsys

### Salesforce Marketing Cloud

- Salesforce Marketing Cloud
- Salesforce Marketing Cloud

### Webhooks

- optilyz Webhooks

### Manual Mailings (CSV Upload)

- Step-by-step guide
- Segmentation Mailing - Personalization made easy
- How do I upload data for a single campaign?
- How do I create a CSV file?
- How do I open a CSV file (Windows)?

### Automations

- Introduction - what to consider
- Step-by-step guide
- Bundling of Use Cases
- optilyz Validation Report (Automations) - Quality check
- Add Names To Variations

### Design

- What do I need to consider when preparing my design?
- Design Templates (Germany) - Direct Download
- Design Templates (International)
- Fonts - what to know and what to consider
- Can I also send printed envelopes with optilyz?

### Personalisation

- Step-by-step: campaign automation including image personalization in digital printing
- Introduction: Why (Hyper)personalization is worth it
- Basics: Simple Personalisation
- Advanced: Image Personalization
- Advanced: Text personalization

### Data Transfer and Validation

- Introduction
- Checking the quality of the data set - Using the optilyz Mailing List
- Transferring files via SFTP
- S3 - Getting connected
- Data cleaning

### Vouchers

- How can I assign voucher codes?
- Salesforce // Multiple vouchers and vouchers per variation
- How to connect a different voucher pool to each variation
- How to use multiple voucher pools on the same mailing?

### Print and Postage

- How do I prepare my design for print?
- Triggering automated mailings on specific days
- In which processing step is my mailing currently?
- Sustainability: Can I use FSC paper with optilyz?
- Price Calculator

### Delivery and Tracking

- How quickly will my mailing be delivered?
- Postal tracking for mailings with optilyz
- Returns & Senders - What are the different specifications?
- Multi-country mailings: Is it possible to send to several countries within one mailing?

### Proofing and Control

- Do you check my designs before they go into print?
- Add control addresses to your direct mailing
- Will I get proofs?
- Is it possible to get a Proof PDF for my mailing?
- Print Proof Download Guide

### Troubleshooting

- What do the strange symbols on my mailing mean?
- Why are there stains on my postcard?
- Loading issues on the optilyz platform
- Why is the final price of my mailing different from the costs in the price calculator?
- How is optilyz affected by the xz backdoor?

### Terms and Conditions

- optilyz Partners
- Data Protection Information
- Download the ClimatePartner seal to include in your mailings
- I require a certificate of optilyz’s compliance with the ISO 27001 Standard
- Additional Service Fees

### Platform

- Setting up Enterprise SSO & Automated User Provisioning (SCIM)